Gloucestershire, England • £35,000 - £65,000 • Permanent • Systems Engineering
We need enthusiastic Engineers, to join our team of multi-talented, experienced Linux/Unix Systems engineers working together to resolve engineering problems and incidents, to make sure our clients’ get the return they need on their technology investments.
A global organisation with experience of working across a variety of industries, delivering powerful next-generation IT services and solutions.An end-to-end IT services company, helping clients harness the power of innovation to thrive on change, serving nearly 6,000 private and public sector clients across 70 countries.
This role will be aligned with the defence, security and intelligence sector; so successful applicants much be able to gain UK security clearance (https://www.gov.uk/guidance/security-vetting-and-clearance). If you already hold DV clearance this will give you an advantage in the application process.
- You will provide first and second line technical support - Provide one-touch resolution for all types of incident and levels of severity, escalating where necessary - Monitor overall system performance and ensure smooth system functionality - Create and maintain documentation - Work to ITIL best practices - Implement standards, policies and procedures for continual service improvement - Automate and improve everything you can - Proactively look for risks and problems and ensure they get fixed
Your skills & experience:
We are looking for people with experience of;